Category Archives: Customer Service

We Have Stopped Talking TO Each other


I was thinking today, over my first cup of coffee this morning, that one of the great problems we ALL face today is the simple fact that we had stopped talking TO each other and have begun talking AT each … Continue reading

Posted in A Balanced Life, A Simple Life, Answers to life's problems, Attitude, Business, Business Solutions, Caninbe Wisdom, Customer Retention, Customer Service, Family, Getting It Done, Goals, Leadership, Life, Life Decisions, Management, Motivational Musings, opinion, parenting, Productivity, Sales, sales Solutions, self-help, Success, Successful Leadership, Uncategorized, Understanding and coping, Workplace | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

SENIOR LIFE LESSONS


Here are 10 lessons that I have learned over the years. Some of these were hard to learn, they came from failures, and some come from just plain common sense. 1. Nobody can” make” you happy except yourself. You can … Continue reading

Posted in A Balanced Life, A Simple Life, Answers to life's problems, Attitude, Business, Customer Service, Family, Getting It Done, Goals, Leadership, Life, Life Decisions, Management, Motivational, opinion, parenting, Productivity, self-help, Success, Successful Leadership, Uncategorized, Understanding and coping, Workplace | Tagged , , , , , , , , , , , , , , | Leave a comment

For or Against You?


People are not against you; they are for themselves….. What does this mean? It simply means that given choices, people in general will choose the choice that is best for them personally. Although you may wish to guide or persuade … Continue reading

Posted in A Balanced Life, A Simple Life, Attitude, Business, Business Solutions, Customer Service, Family, Getting It Done, Leadership, Life, Life Decisions, Management, Motivational, Motivational Musings, Productivity, Sales, self-help, Success, Successful Leadership, Uncategorized, Workplace | Tagged , , | 1 Comment

Customer Service & Customer Retention – The Achilles Heal Of Business Today


The overwhelming number one complaint voiced by consumers today is poor customer service, and indifference by companies. As I speak to CEOs and managers of large and small companies across the country one of a consistent themes is falling sales … Continue reading

Posted in Attitude, Business, Business Solutions, Customer Retention, Customer Service, Getting It Done, Goals, Leadership, Life, Management, Motivational, Productivity, Sales, sales Solutions, self-help, Success, Successful Leadership, Uncategorized, Workplace | Tagged , , , , , , , , , , , , , | 4 Comments