Category Archives: Management

Swayed by the Spin, or Steadied by Common Sense?


This is not a political post, it is a trend of today that I am commenting on. Statistics today are like a deck of cards in a magicians hands, if you have enough skill you can make the cards do … Continue reading

Posted in A Balanced Life, A Simple Life, Attitude, Business, Family, Leadership, Life, Management, Motivational Musings, opinion, Workplace | Tagged , , , , , , | Leave a comment

For or Against You?


People are not against you; they are for themselves….. What does this mean? It simply means that given choices, people in general will choose the choice that is best for them personally. Although you may wish to guide or persuade … Continue reading

Posted in A Balanced Life, A Simple Life, Attitude, Business, Business Solutions, Customer Service, Family, Getting It Done, Leadership, Life, Life Decisions, Management, Motivational, Motivational Musings, Productivity, Sales, self-help, Success, Successful Leadership, Uncategorized, Workplace | Tagged , , | 1 Comment

Customer Service & Customer Retention – The Achilles Heal Of Business Today


The overwhelming number one complaint voiced by consumers today is poor customer service, and indifference by companies. As I speak to CEOs and managers of large and small companies across the country one of a consistent themes is falling sales … Continue reading

Posted in Attitude, Business, Business Solutions, Customer Retention, Customer Service, Getting It Done, Goals, Leadership, Life, Management, Motivational, Productivity, Sales, sales Solutions, self-help, Success, Successful Leadership, Uncategorized, Workplace | Tagged , , , , , , , , , , , , , | 4 Comments